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How can I access the invoices issued to me by Syntage?

You can view and download invoices issued by Syntage from your organization’s settings. This section also allows you to check their payment status, outstanding balance, and due date.

Written by Fernanda Toribio Ramirez

To access your invoices, follow these steps:

1. Log in to your Syntage account and go to Settings > Organization. You will be taken directly to the Plan and Billing section.

2. Select Invoices from the menu on the left side of the screen.

3. Review your invoice details. You will find the payment status (paid or pending), total amount invoiced, outstanding balance, and due date. You can also download the corresponding XML and PDF files.

📌 If you have any additional questions, you can submit a support ticket through our official channels.

Support is available Monday through Friday, from 8:00 a.m. to 7:00 p.m. (Mexico City time):

📲 WhatsApp support: +52 55 6943 7840
📧 Email: [email protected]

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