Once the customer has authorized access to their Credit Bureau information, the authorization remains valid for three years. After this period, a new authorization must be obtained to continue accessing their information.
📌 If you have any additional questions, you can submit a support ticket through our official channels.
Support is available Monday through Friday, from 8:00 a.m. to 7:00 p.m. (Mexico City time):
📲 WhatsApp support: +52 55 6943 7840
📧 Email: [email protected]