https://support.syntage.com/hc/en-us 2026-02-26T18:31:08Z https://support.syntage.com/hc/es 2026-02-26T18:31:08Z https://support.syntage.com/hc/es/articles/34552516987789--C%C3%B3mo-puedo-dar-de-alta-usuarios-en-mi-cuenta-de-Syntage 2025-07-15T15:45:55Z https://support.syntage.com/hc/es/articles/34553081058445--C%C3%B3mo-puedo-activar-a-los-usuarios-en-mi-cuenta-de-Syntage 2025-09-04T10:57:04Z https://support.syntage.com/hc/es/articles/34554766950285--Como-le-puedo-dar-acceso-de-administrador-a-mis-usuarios 2025-07-24T17:07:05Z https://support.syntage.com/hc/es/articles/34554912423949--C%C3%B3mo-puedo-limitar-que-mis-usuarios-generen-ciertas-extracciones 2025-07-24T17:06:51Z https://support.syntage.com/hc/es/articles/34558460463757--C%C3%B3mo-puedo-cambiar-el-correo-de-administrador-de-la-cuenta-Se-pierde-la-informaci%C3%B3n-de-la-cuenta-al-hacer-este-cambio 2025-07-24T17:06:38Z https://support.syntage.com/hc/es/articles/34558511005837--Se-pueden-tener-varios-correos-electr%C3%B3nicos-como-administradores-de-la-cuenta 2025-09-04T11:08:14Z https://support.syntage.com/hc/en-us/articles/34558586091021-Where-can-I-find-my-API-key-to-connect-to-the-API 2025-08-14T23:48:52Z https://support.syntage.com/hc/es/articles/34558586091021--D%C3%B3nde-puedo-encontrar-mi-API-KEY-para-conectarme-a-la-API 2025-08-14T23:48:52Z https://support.syntage.com/hc/es/articles/34558814204557--Puedo-dar-de-alta-Entidades-con-la-FIEL-e-firma 2025-09-04T11:08:31Z https://support.syntage.com/hc/es/articles/34558878690189--C%C3%B3mo-puedo-dar-de-alta-clientes-en-mi-cuenta-de-Syntage 2025-09-04T11:09:01Z https://support.syntage.com/hc/es/articles/34559080695693--C%C3%B3mo-puedo-saber-si-el-cliente-ya-se-dio-de-alta-en-Syntage 2025-09-04T11:10:03Z https://support.syntage.com/hc/es/articles/34559737637389-Di-de-alta-a-un-cliente-y-la-validaci%C3%B3n-fue-exitosa-pero-no-aparece-en-el-Dashboard-Qu%C3%A9-debo-hacer 2025-09-04T11:09:31Z https://support.syntage.com/hc/es/articles/34559823421069--Por-qu%C3%A9-no-puedo-dar-de-alta-una-Entidad 2026-02-26T18:31:08Z https://support.syntage.com/hc/es/articles/34559849201933--Por-qu%C3%A9-no-puedo-actualizar-los-datos-del-SAT-de-un-cliente-que-ya-se-dio-de-alta 2025-09-04T11:11:25Z https://support.syntage.com/hc/es/articles/34586042320525--C%C3%B3mo-puedo-revisar-cu%C3%A1ntas-entidades-he-procesado 2025-09-04T11:11:04Z https://support.syntage.com/hc/es/articles/34586119280525--Qu%C3%A9-significa-extracci%C3%B3n 2025-09-04T10:50:54Z https://support.syntage.com/hc/es/articles/34586681725965--C%C3%B3mo-puedo-crear-una-extracci%C3%B3n-de-informaci%C3%B3n 2025-09-04T10:50:39Z https://support.syntage.com/hc/es/articles/34587184029837--C%C3%B3mo-puedo-modificar-las-extracciones-que-se-ejecutan-autom%C3%A1ticamente-cuando-un-cliente-se-da-de-alta-por-primera-vez 2025-09-04T10:50:33Z https://support.syntage.com/hc/es/articles/34587193472397--C%C3%B3mo-puedo-saber-qu%C3%A9-extracciones-se-ejecutan-autom%C3%A1ticamente-cuando-un-cliente-se-da-de-alta 2025-09-04T10:50:47Z https://support.syntage.com/hc/es/articles/34588520175373--C%C3%B3mo-puedo-desactivar-que-se-corran-extracciones-de-primera-vez-en-autom%C3%A1tico 2025-09-04T10:56:51Z https://support.syntage.com/hc/es/articles/34589609172749--C%C3%B3mo-puedo-crear-extracciones-autom%C3%A1ticas-recurrentes 2025-09-04T10:56:45Z https://support.syntage.com/hc/es/articles/34589708603789--C%C3%B3mo-puedo-desactivar-que-se-corran-extracciones-recurrentes 2025-09-04T10:56:33Z https://support.syntage.com/hc/es/articles/34589876171149--Cu%C3%A1les-son-los-tiempos-de-extracci%C3%B3n-promedio 2025-09-04T10:55:23Z https://support.syntage.com/hc/es/articles/34589924942989--Por-qu%C3%A9-no-puedo-realizar-extracciones-de-informaci%C3%B3n 2025-09-04T10:56:24Z https://support.syntage.com/hc/es/articles/34589970792845--C%C3%B3mo-puedo-revisar-cu%C3%A1ntas-extracciones-he-realizado 2025-09-04T10:56:18Z https://support.syntage.com/hc/es/articles/34589995408781--Si-hago-un-exportaci%C3%B3n-cu%C3%A1ntas-extracciones-estoy-gastando-de-mi-plan 2025-09-04T10:56:12Z https://support.syntage.com/hc/es/articles/34590043042189--Cual-es-el-costo-de-cada-Extractor 2025-09-04T10:55:17Z https://support.syntage.com/hc/es/articles/34590083674509--C%C3%B3mo-puedo-solicitar-el-reporte-de-Bur%C3%B3-de-Incidencias-Legales-BIL 2025-09-04T10:55:12Z https://support.syntage.com/hc/es/articles/34590137185293--C%C3%B3mo-puedo-solicitar-el-reporte-de-Bur%C3%B3-de-Cr%C3%A9dito 2025-09-04T10:55:06Z https://support.syntage.com/hc/es/articles/34596559609357--C%C3%B3mo-puedo-consultar-un-reporte-de-Bur%C3%B3-de-Cr%C3%A9dito-usando-mi-propia-cuenta-de-Bur%C3%B3-desde-Syntage 2025-09-04T10:54:57Z https://support.syntage.com/hc/es/articles/34596702368397--C%C3%B3mo-puedo-acceder-a-las-autorizaciones-de-Bur%C3%B3-de-Cr%C3%A9dito-para-presentar-mi-auditor%C3%ADa 2025-09-04T10:54:51Z https://support.syntage.com/hc/es/articles/34596797825165--Es-necesario-que-el-cliente-me-d%C3%A9-su-autorizaci%C3%B3n-para-revisar-los-datos-del-Bur%C3%B3 2025-09-04T10:54:39Z https://support.syntage.com/hc/es/articles/34597092923533--Puedo-revisar-listas-internacionales-desde-Syntage 2025-09-04T10:54:46Z https://support.syntage.com/hc/es/articles/34597765587725--Qu%C3%A9-listas-negras-maneja-Syntage 2025-09-04T10:56:58Z https://support.syntage.com/hc/es/articles/34597962737037--Se-puede-generar-una-boleta-al-RUG-desde-Syntage 2025-09-04T10:54:34Z https://support.syntage.com/hc/es/articles/34597991092877--Se-puede-reportar-a-Bur%C3%B3-de-Cr%C3%A9dito-desde-Syntage 2025-09-04T10:54:27Z https://support.syntage.com/hc/es/articles/34598020506509--Cuanto-tiempo-dura-la-autorizaci%C3%B3n-de-Bur%C3%B3-de-Cr%C3%A9dito 2025-07-24T17:06:05Z https://support.syntage.com/hc/es/articles/34598277426573--C%C3%B3mo-se-valida-la-identidad-del-cliente-y-las-facultades-del-representante-legal-a-trav%C3%A9s-de-Bur%C3%B3-de-Cr%C3%A9dito-en-Syntage 2025-09-04T10:52:27Z https://support.syntage.com/hc/es/articles/34598629493389--C%C3%B3mo-puedo-cambiar-el-logo-de-la-p%C3%A1gina-de-registro 2025-09-04T10:52:33Z https://support.syntage.com/hc/es/articles/34598846871053--C%C3%B3mo-puedo-cambiar-el-nombre-de-mi-empresa-en-la-p%C3%A1gina-de-registro 2025-10-22T16:29:09Z https://support.syntage.com/hc/es/articles/34598917856013--C%C3%B3mo-puedo-aumentar-mi-plan 2025-09-04T10:52:15Z https://support.syntage.com/hc/es/articles/34599027467021--D%C3%B3nde-puedo-ver-el-plan-contratado 2025-09-04T10:52:08Z https://support.syntage.com/hc/es/articles/34599306752909--C%C3%B3mo-puedo-domiciliar-el-pago-de-Syntage 2025-09-04T10:51:40Z https://support.syntage.com/hc/es/articles/34599568727693--C%C3%B3mo-puedo-acceder-a-las-facturas-que-Syntage-me-ha-emitido 2025-09-04T10:52:03Z https://support.syntage.com/hc/es/articles/34599713622413--C%C3%B3mo-puedo-adicionar-consultas-extras-de-RFCs-o-extracciones-Overage 2025-09-04T10:51:47Z https://support.syntage.com/hc/es/articles/34600966622349--Por-qu%C3%A9-los-ingresos-de-comparaci%C3%B3n-anual-y-de-las-declaraciones-son-diferentes 2025-09-04T10:51:02Z https://support.syntage.com/hc/es/articles/34601183481485--Por-qu%C3%A9-no-tengo-datos-de-Estados-Financieros 2025-07-15T21:02:14Z https://support.syntage.com/hc/es/articles/34601435855885--Por-qu%C3%A9-no-se-actualiza-la-estructura-accionaria-de-mi-cliente 2025-09-04T10:50:26Z https://support.syntage.com/hc/es/articles/34601570639245--Me-pueden-compartir-los-algoritmos-o-formulas-que-usa-Syntage-para-el-calculo-de-los-indicadores 2025-09-04T11:11:32Z https://support.syntage.com/hc/es/articles/34602715894285--Qu%C3%A9-significa-que-he-alcanzado-mi-l%C3%ADmite-de-entidades-procesadas 2025-09-04T10:50:10Z https://support.syntage.com/hc/es/articles/34602885034253--Cu%C3%A1ntas-XMLs-es-el-l%C3%ADmite-de-descarga-diario-del-SAT 2025-09-04T10:50:18Z https://support.syntage.com/hc/es/articles/34603101451789--Puedo-consultar-datos-sin-autorizaci%C3%B3n-de-mi-cliente-fuentes-p%C3%BAblicas 2025-07-24T18:05:28Z https://support.syntage.com/hc/es/articles/34603443134861--Una-vez-que-damos-de-alta-una-credencial-tiene-una-vigencia-para-consultar-informaci%C3%B3n 2025-07-24T17:12:17Z https://support.syntage.com/hc/es/articles/34603499363213--Qu%C3%A9-pasa-cuando-en-una-extracci%C3%B3n-me-limita-el-SAT-y-se-bloquea-la-extracci%C3%B3n-de-XML-s 2025-07-24T17:12:31Z https://support.syntage.com/hc/es/articles/34603622172813--Syntage-tiene-notificaciones 2025-07-24T17:44:51Z https://support.syntage.com/hc/es/articles/34603669636493--Qu%C3%A9-es-el-Score-de-Syntage 2026-01-14T19:30:09Z https://support.syntage.com/hc/es/articles/34604879298061--C%C3%B3mo-puedo-encontrar-documentos-por-ejemplo-facturas-declaraciones-o-constancias 2025-07-24T17:10:43Z https://support.syntage.com/hc/es/articles/34606216335117--C%C3%B3mo-puedo-saber-el-estado-de-mis-exports 2025-07-24T17:10:12Z https://support.syntage.com/hc/es/articles/34606581702925--Qu%C3%A9-significa-Entidad-procesada 2025-07-24T17:07:32Z https://support.syntage.com/hc/es/articles/34634511502733--C%C3%B3mo-puedo-actualizar-la-informaci%C3%B3n-de-mis-Entidades 2025-09-04T10:58:18Z https://support.syntage.com/hc/es/articles/34642922210189--Por-qu%C3%A9-no-veo-la-informaci%C3%B3n-actualizada-de-mis-Entidades 2025-09-04T11:10:39Z https://support.syntage.com/hc/es/articles/34643716223885--C%C3%B3mo-se-calculan-los-Reportes 2025-09-04T11:11:48Z https://support.syntage.com/hc/es/articles/34645556265869--Se-pueden-modificar-los-valores-de-los-Reportes-de-acuerdo-con-mis-reglas-de-validaci%C3%B3n-de-clientes 2025-09-04T11:11:38Z https://support.syntage.com/hc/es/articles/36834811430797-SLA-Plan-de-Soporte-Tier-Standard 2025-07-24T15:52:25Z https://support.syntage.com/hc/es/articles/37179740456717-Gu%C3%ADa-R%C3%A1pida-Syntage 2025-09-04T10:57:15Z https://support.syntage.com/hc/es/articles/37179787848717-Mejores-pr%C3%A1cticas-Periodo-de-Pruebas 2025-09-04T11:00:09Z https://support.syntage.com/hc/es/articles/37659709650701-Creaci%C3%B3n-de-Entidades 2025-09-04T10:59:54Z https://support.syntage.com/hc/es/articles/37659710674701-Reportes 2025-07-02T04:57:47Z https://support.syntage.com/hc/es/articles/37659724851725-Planificador-extraciones 2025-09-04T11:00:02Z https://support.syntage.com/hc/es/articles/37659729216781-Datos 2025-07-01T17:50:51Z https://support.syntage.com/hc/es/articles/40543947390989-Tipos-de-usuario-en-Syntage 2025-10-22T19:11:38Z https://support.syntage.com/hc/en-us/sections/11430508550541-FAQ 2026-02-26T18:31:08Z https://support.syntage.com/hc/es/sections/11430508550541-Preguntas-frecuentes 2026-02-26T18:31:08Z https://support.syntage.com/hc/es/sections/18563894512909-Gu%C3%ADa-R%C3%A1pida-Syntage 2025-09-04T11:00:09Z https://support.syntage.com/hc/es/sections/18564415022221-Manual-de-usuario 2025-10-22T19:11:38Z https://support.syntage.com/hc/en-us/categories/11430496203789-General 2026-02-26T18:31:08Z https://support.syntage.com/hc/es/categories/11430496203789-General 2026-02-26T18:31:08Z